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Communicating Total Compensation in 2021

Posted by Spitfire Communications on Jan 19, 2021 10:00:00 AM

From recruiting and hiring to onboarding, benefits management, employee relations and more, the traditional components of the HR infrastructure have been dismantled by Covid-19. And as organizations look to 2021 with deeper context about what happens next, a redesigned approach to compensation communications will be a crucial part of year-end planning.

With unprecedented numbers of employees working remotely and limited plans to return to in-person work, dynamic compensation communication strategies that are inclusive to all employees across a patchwork of geographic locations and circumstances will be essential in 2021.

In a time of overwhelming economic uncertainty, having a deliberate and comprehensive compensation communications plan could make the difference between your employees feeling financially secure or left out in the dark.

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Tags: HR Communications, Employee Engagement, communication strategy, total rewards, benefit package, compensation statement, 2021

Cultivating Inclusion in the World of Remote Work

Posted by Spitfire Communications on Dec 22, 2020 10:00:00 AM

Fostering inclusion in the workplace has been a priority for HR since long before COVID-19 began. And as the global workforce continues to withstand unprecedented challenges from the ever-changing pandemic, a strong and sustained focus on organizational belonging is becoming more critical than ever.

With many employees experiencing an influx of stress as a result of extensive social isolation, cultivating an inclusive remote workplace can help bridge the disconnect between HR and employees and enable targeted efforts to bolster empathy and vital support.

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Tags: HR Communications, Employee Engagement, communication strategy, culture, 2021

Social Media Trends to Consider in Your Employee Communications

Posted by Spitfire Communications on Dec 1, 2020 10:15:00 AM

In our latest Spitfire Speaks video, one of our Account Executives, Karen Scattergood, discusses social trends to consider using for employee communications. She offers some easy, effective tips on how to engage your employees in a medium many are already quite familiar with: social media.

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Tags: Employee Communications, Employee Engagement, social media, communication strategy, 2020

Bridging the Gap Between Digital Workers and HR

Posted by Spitfire Communications on Nov 23, 2020 10:00:00 AM

Over the last few months, the landscape of the modern workplace has dramatically changed. From furloughed workers to full-time telecommuters to employee parents with unexpected homeschooling duties, a lot remains unprecedented and unknown for the global workforce. This uncertainty coupled with a lack of in-person interaction is creating a chasm between employees and their HR advocates. And it could be fueling a culture of “employee disconnect”.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

Tips for a Successful Open Enrollment: Part 2

Posted by Spitfire Communications on Nov 5, 2020 1:38:07 PM

In Tips For a Successful Open Enrollment: Part 1, we broke down the numerous ways an active approach to Open Enrollment can help combat employee fatigue and ensure the 50% of employees who are indifferent to the process are excited (or at least compelled) to take action. 

In Part 2, we’ll now take a look at the most effective ways to communicate with them once you’ve gotten their attention (and if you still haven’t). 

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

Tips for a Successful Open Enrollment: Part 1

Posted by Spitfire Communications on Oct 27, 2020 10:15:00 AM

A seamless Open Enrollment experience is one of the most pressing organizational priorities this time of year. And as different as 2020 is, providing that seamless experience is even more important. In fact, with a drastically altered outlook for most employers, it is even more essential to keep things running smoothly as we head into 2021.

Along with the standard Open Enrollment speed bumps and frenzied push for employees to make key benefits decisions, this season brings the added nuances of workers who are sidelined at home – uncertain about their future and concerned about their health and well-being. 

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

How to Communicate When You Don't Have All the Answers

Posted by Spitfire Communications on Sep 23, 2020 11:15:00 AM

 

Whether it’s expediting the candidate experience, enriching employee onboarding, streamlining Open Enrollment or tackling a one-off issue, it’s generally assumed that employees can look to their employers for insights, information and timely solutions. In fact, 67% of employees believe their employer offers the most effective response to the Coronavirus pandemic.

 

And, while it’s more critical than ever for employers to communicate through challenges their workers are facing, it’s equally important to admit the unknowns. If you don’t have all the answers, it’s okay to say so. Be as transparent as possible about the ways your organization is working to get answers, respond to obstacles and uncertainty in a timely manner, and don’t be afraid to overcommunicate as needed.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

Increasing Employee Engagement During a Difficult Open Enrollment Season

Posted by Spitfire Communications on Sep 3, 2020 10:00:00 AM

As employers begin planning for this year’s Open Enrollment season, many are facing the newfound challenge of educating employees about benefits selections from afar. COVID-19 has ushered in a whole new world of work for companies around the globe, and clear and consistent employee communications are essential to keeping workforces connected and informed.

With that said, Open Enrollment is still an opportune time to engage your employees and update them on benefits they can use to navigate these unprecedented times. It’s also a proactive way to highlight offerings that enhance employee wellness — even (and especially) if they’re working from home.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

"The New Normal" – A Well-Being Communications Case Study

Posted by Spitfire Communications on Aug 19, 2020 10:15:00 AM

The Situation: How COVID is Changing the Way We Work

The unprecedented circumstances surrounding COVID-19 heightened the need for clear and compassionate employee communications. As workers quickly transitioned from a "typical" workday to some juggling remote work and wondering what returning to work would be like in the "new normal", many have turned to their employers for clarity about what comes next.

When COVID-19 began its rapid spread, it brought with it a wave of uncertainty and unexpected changes for employees. Our client, a leading global specialty chemical manufacturing and performance materials company, recognized the toll the pandemic could take on its employees' well-being right away. During this time, they observed a noticeable decline in Employee Assistance Program (EAP) activities in Q1 (down 33% from Q1 2019) and participation in their Well-Being program was pacing behind 2019 metrics.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, digital, 2020, COVID

Rethink Your Open Enrollment Strategy and Go Virtual

Posted by Spitfire Communications on Jul 23, 2020 10:30:00 AM

If you are an HR professional or a benefits specialist, capturing employees' attention can be a challenge even in optimal Open Enrollment scenarios. This season, the unprecedented circumstances surrounding COVID-19 are adding an extra layer of complexity and the need for technological tools and communications that can reach an expanding remote workforce.

As employees grapple with a shifting sense of “normal,” many are working from home with additional responsibilities— from homeschooling their children to helping high-risk family members stay safe in isolation. Not to mention the stresses that can stem from job security and an uncertain global future.

The Pressing Need for Virtual Enrollment

From healthcare coverage to contribution elections, Employee Assistance Programs and other ancillary benefits, getting employees to make timely benefits decisions will be more crucial than ever in a COVID-19 world. But how will you provide benefits information to employees who might be working remotely or facing imminent changes to their employment status?

This season, think about offering a virtual Open Enrollment, so you can capture and keep employees' attention, regardless of where they are. If you have an existing benefits website or intranet, you’re already a step in the right direction!

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, digital, 2020, COVID

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Spitfire’s very own blog, where we’ll shed light on best practices, insights, and experiences in the field of employee communications

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