HotSpot: Employee Communications Blog

Post-OE Assessment: What Did You Learn?

Posted by Spitfire Communications on Dec 17, 2021 11:00:00 AM

Whether you refer to it as a “recap,” a “debrief,” a “huddle” or a “review,” once you wrap up Open Enrollment, it’s smart to conduct a thorough post-OE assessment. 

While your team might still be coming down from the stress of OE, it’s still a prime time to talk about lessons learned, so you can assemble a plan that improves next year’s outcomes. Give them a brief break, then jump back in. The more you plan ahead, the smoother the next OE season will go!

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Tags: Employee Communications, social meda, HR Communications, Employee Engagement, Open Enrollment, Human Resources, internal communications, communication strategy, Employee Marketing, wellness, COVID, 2022

Communications Lessons Learned Post-Covid

Posted by Spitfire Communications on Sep 28, 2021 12:04:22 PM

As we round another essential corner in the Covid-19 pandemic, the world is focused on reopening for business and the future of work is front and center. Organizations are engaging in weighty discussions about what happens next, and lessons learned are shaping decision-making at the leadership level and beyond. 

With organizations shifting into another “new normal,” we’re taking a look at which aspects of the hybrid workplace are here to stay. During a time when communication was crucial to connect with remote employees, what winning strategies can we continue to implement for effective and engaging employee communications? 

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Tags: Employee Communications, HR Communications, Employee Engagement, Open Enrollment, Human Resources, internal communications, communication strategy, Employee Marketing, wellness, COVID, 2022

A Checklist for Open Enrollment Communications

Posted by Spitfire Communications on Sep 1, 2021 10:06:02 AM

 

Open Enrollment: The Essentials 

With summer coming to an end and fall just around the corner, Open Enrollment season is top of mind for many organizations. Open Enrollment, generally occurs between November 1st and December 15th, so we’re approaching the perfect time to put together a checklist to keep things on track. 

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Tags: Employee Communications, HR Communications, Employee Engagement, Open Enrollment, Human Resources, internal communications, communication strategy, Employee Marketing, wellness, COVID, 2022

Planning for Open Enrollment 2022

Posted by Spitfire Communications on Aug 17, 2021 10:15:00 AM

In 2021, Open Enrollment for employee benefits was met with an unprecedented rollout, as the majority of employees worked remotely and their personal and professional needs took a dramatic shift. As we approach Open Enrollment 2022, a new set of parameters will need to be met, with a mix of in-office and remote workers and an evolving set of benefits needs. 

To prepare for another non-traditional Open Enrollment season, it’s helpful to get planning efforts into full swing with some time to spare.

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Tags: Employee Communications, workplace program, HR Communications, Employee Engagement, Open Enrollment, Human Resources, internal communications, communication strategy, Employee Marketing, wellness, COVID, 2022

Thinking Ahead to Open Enrollment

Posted by Spitfire Communications on Aug 2, 2021 11:30:00 AM

Even as pandemic-implemented protocols and restrictions are starting to lift, many individuals are still facing stress and uncertainty around their long-term health and financial well-being. With this in mind, it’s important for employers to engage their employees in benefits decision-making as early and as often as possible this year as we approach another unique Open Enrollment season. 

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Tags: Employee Communications, workplace program, HR Communications, Employee Engagement, Open Enrollment, Human Resources, internal communications, communication strategy, Employee Marketing, wellness, COVID, 2022

Bridging the Gap Between Digital Workers and HR

Posted by Spitfire Communications on Nov 23, 2020 10:00:00 AM

Over the last few months, the landscape of the modern workplace has dramatically changed. From furloughed workers to full-time telecommuters to employee parents with unexpected homeschooling duties, a lot remains unprecedented and unknown for the global workforce. This uncertainty coupled with a lack of in-person interaction is creating a chasm between employees and their HR advocates. And it could be fueling a culture of “employee disconnect”.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

Tips for a Successful Open Enrollment: Part 2

Posted by Spitfire Communications on Nov 5, 2020 1:38:07 PM

In Tips For a Successful Open Enrollment: Part 1, we broke down the numerous ways an active approach to Open Enrollment can help combat employee fatigue and ensure the 50% of employees who are indifferent to the process are excited (or at least compelled) to take action. 

In Part 2, we’ll now take a look at the most effective ways to communicate with them once you’ve gotten their attention (and if you still haven’t). 

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

Tips for a Successful Open Enrollment: Part 1

Posted by Spitfire Communications on Oct 27, 2020 10:15:00 AM

A seamless Open Enrollment experience is one of the most pressing organizational priorities this time of year. And as different as 2020 is, providing that seamless experience is even more important. In fact, with a drastically altered outlook for most employers, it is even more essential to keep things running smoothly as we head into 2021.

Along with the standard Open Enrollment speed bumps and frenzied push for employees to make key benefits decisions, this season brings the added nuances of workers who are sidelined at home – uncertain about their future and concerned about their health and well-being. 

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

How to Communicate When You Don't Have All the Answers

Posted by Spitfire Communications on Sep 23, 2020 11:15:00 AM

 

Whether it’s expediting the candidate experience, enriching employee onboarding, streamlining Open Enrollment or tackling a one-off issue, it’s generally assumed that employees can look to their employers for insights, information and timely solutions. In fact, 67% of employees believe their employer offers the most effective response to the Coronavirus pandemic.

 

And, while it’s more critical than ever for employers to communicate through challenges their workers are facing, it’s equally important to admit the unknowns. If you don’t have all the answers, it’s okay to say so. Be as transparent as possible about the ways your organization is working to get answers, respond to obstacles and uncertainty in a timely manner, and don’t be afraid to overcommunicate as needed.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

Increasing Employee Engagement During a Difficult Open Enrollment Season

Posted by Spitfire Communications on Sep 3, 2020 10:00:00 AM

As employers begin planning for this year’s Open Enrollment season, many are facing the newfound challenge of educating employees about benefits selections from afar. COVID-19 has ushered in a whole new world of work for companies around the globe, and clear and consistent employee communications are essential to keeping workforces connected and informed.

With that said, Open Enrollment is still an opportune time to engage your employees and update them on benefits they can use to navigate these unprecedented times. It’s also a proactive way to highlight offerings that enhance employee wellness — even (and especially) if they’re working from home.

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Tags: Employee Communications, Employee Engagement, Open Enrollment, communication strategy, 2020, COVID

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About This Blog

Spitfire’s very own blog, where we’ll shed light on best practices, insights, and experiences in the field of employee communications

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